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Thank you for your order! We appreciate your support.

  • If at any moment you have an issue with your order, please email us at shop@awakenwithjp.com 
  • Your order will ship within 3-5 Business days of you placing the order. If you ever need it rushed out faster, please email customer service and we will try to accommodate your request. 
  • We use USPS and FedEx to ship out orders. Once your order has been packed and is ready to ship you will receive a delivery confirmation email. This email will include a tracking number where you can track your package. 
  • Orders of over $100 will receive free shipping. 

Exchanges and Returns are easier than ever!

  • Items for return must be in the same condition that you received it. If you have a damaged/defective item, please reach out to shop@awakenwithjp.com with your order number and a picture of the damage and we are happy to replace your items free of cost.
  • Returns and Exchanges must be processed within 60 days of delivery.
  • Refunds for returns will be processed upon delivery of your order to our warehouse to the original payment method. 

If you have any issues or questions, please feel free to reach out to our customer service team and we will do our best to assist you! Thank you so much for shopping with us.